OUR PRODUCTS
SHIPPING INFO
All-in shipping costs for Europe just 5 EUR Daily shipments Shipment in discrete packaging Delivery in 2 to 3 days Free shipping with orders over 50 EUR!
PAYMENT
Banctransfer PayPal / creditcard Secure payment with PayPal
PRICES
All prices include Value Added Tax (VAT)
CUSTOMER FEEDBACK
Terms and conditions
1. Courier Deliveries
By selecting shipping when completing Checkout you are automatically requesting us to arrange a courier on your behalf. We will endeavour to deliver within 3 working days (excluding weekends & public holidays) of receipt and completion of your order; however, delays are occasionally inevitable due to unforeseen factors. Forever Slim shall be under no liability for any delay or failure to deliver within estimated timescales.
Shipping costs will eventually be added to your order. You will be advised accordingly of the cost once your order has been received or you may contact us for a quote.
- a. It is the customer's responsibility to supply Forever Slim with the correct Shipping information. Forever Slim shall be under no liability for any postage costs if the wrong delivery information has been supplied.
- b. All items delivered require a signature. If a signature is obtained from any person other than the named customer at the specified delivery address, the named customer is still responsible for the item and any charges associated with it.
- c. You will receive an e-mail stating when your parcel has left.
d. When you receive your item/s from the courier it is very important to ensure that the packaging of your goods is checked, and in good condition before signing the delivery note. If the couriers attempt to deliver a parcel with damaged or open packaging please refuse it and contact us
- e. If the courier has attempted to deliver your item and has left a card you must contact the couriers direct within 3 days of the card being left. If we have had an item returned back to us due to non communication on your part, you will be responsible for additional shipping costs.
- f. We aim to dispatch items within 48 working hours (Mon-Fri and excluding public holidays) of payment being received and cleared (except where descriptions state a delay). Requests for a delay in dispatching an item cannot be guaranteed to be actioned and any liability for a returned delivery due to no one present at the delivery address at the time of delivery will be with the buyer.
- g. We cannot be held responsible for non delivery of items if the delivery address given is not correct or incomplete (i.e. no house name or number/street details etc). If this is incorrect or incomplete the item may be returned to our distribution warehouse by the courier. If this occurs then you will be liable for the costs of the item to be returned to us and then re-dispatched back to you.
- h. All items will be dispatched to the address you supplied to Forever Slim.
- i. All costs must be paid before any item is re-dispatched.
2. Returns for non delivery
The postage is not refundable for any item that has been returned to us due to customers not being at home and a shipping charge will be required if the customer requires the product to be resent.
3. Refusing a Delivery
a. Under the distance selling act you have the right to refuse/return an unwanted item within 7 days. The 7 day period starts on the day after delivery. You will be liable for the return postage but we will credit you the original postage.
b. If you have received a faulty or incorrect item, you must notify us a within reasonable time of receipt, we will then arrange to collect and replace the item within the usual timescales as indicated in the terms of delivery.
4. Pricing & Payment
a. All prices include VAT at the applicable current rates but exclude delivery charges.
b. No item will be dispatched until full payment has been received and cleared by the bank. For this reason electronic means of payment are preferred.
5. Contacting Customer Services
a. For all enquiries including dispatch, delivery and after sales service please contact the Customer Service via e-mail
info@forever-slim.net
7. Privacy Policy
Forever Slim aims to operate in accordance with the Data Protection Act 1998. We do not supply customer information to third parties. We will only use your e-mail address to contact you in relation to an enquiry you have made; in the event that a problem arises; for administrative purposes or operational reasons relating to our service. We may occasionally e-mail you with details of new services or offers.
You can check the information that we hold about you by emailing us. If you find any inaccuracies we will correct them promptly or delete you from our database. The personal information that we hold will be held securely in accordance with our security policy and the law.
Forever Slim does not store, process or transmit any cardholder data on merchant premises, but relies entirely on third party service providers to handle these functions.
If you have a query regarding privacy, please contact us.
8. Important customer information
All information concerning the products on this site is provided by the manufacturer or other third party. Forever Slim makes no representations or warranties as to the accuracy of any information so provided. Prices, descriptions and specifications are subject to change without notice. By using this website, you signify your acceptance of this merchant policy.
Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging. If you have or suspect that you have a medical problem, promptly contact your health care provider. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
d. When you receive your item/s from the courier it is very important to ensure that the packaging of your goods is checked, and in good condition before signing the delivery note. If the couriers attempt to deliver a parcel with damaged or open packaging please refuse it and contact us
2. Returns for non delivery
The postage is not refundable for any item that has been returned to us due to customers not being at home and a shipping charge will be required if the customer requires the product to be resent.
3. Refusing a Delivery
a. Under the distance selling act you have the right to refuse/return an unwanted item within 7 days. The 7 day period starts on the day after delivery. You will be liable for the return postage but we will credit you the original postage.
b. If you have received a faulty or incorrect item, you must notify us a within reasonable time of receipt, we will then arrange to collect and replace the item within the usual timescales as indicated in the terms of delivery.
4. Pricing & Payment
a. All prices include VAT at the applicable current rates but exclude delivery charges.
b. No item will be dispatched until full payment has been received and cleared by the bank. For this reason electronic means of payment are preferred.
5. Contacting Customer Services
a. For all enquiries including dispatch, delivery and after sales service please contact the Customer Service via e-mail
info@forever-slim.net
7. Privacy Policy
Forever Slim aims to operate in accordance with the Data Protection Act 1998. We do not supply customer information to third parties. We will only use your e-mail address to contact you in relation to an enquiry you have made; in the event that a problem arises; for administrative purposes or operational reasons relating to our service. We may occasionally e-mail you with details of new services or offers.
You can check the information that we hold about you by emailing us. If you find any inaccuracies we will correct them promptly or delete you from our database. The personal information that we hold will be held securely in accordance with our security policy and the law.
Forever Slim does not store, process or transmit any cardholder data on merchant premises, but relies entirely on third party service providers to handle these functions.
If you have a query regarding privacy, please contact us.
All information concerning the products on this site is provided by the manufacturer or other third party. Forever Slim makes no representations or warranties as to the accuracy of any information so provided. Prices, descriptions and specifications are subject to change without notice. By using this website, you signify your acceptance of this merchant policy.
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